Accessibility statement for the Institute of Leadership & Management

This accessibility statement applies to the Institute of Leadership & Management website:

This website is run by the Institute of Leadership & Management. We want as many people as possible to be able to use our website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website?

We are aware of some issues that may affect the accessibility of some parts of the website:  

  • some of our forms may be difficult for screen reader users to complete as some form elements are not implemented correctly
  • not all parts of our website will work for all users on mobile
  • page structure is not clearly defined
  • video content is not accessible to blind or D/deaf users
  • partner and client logos are missing alt text
  • most older PDF documents are not fully accessible to screen reader software

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email [email protected]
  • call +44 (0)7432 728702
  • Sue Ainsley – Digital Marketing Manager

We’ll consider your request and aim get back to you in 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us

Technical information about this website’s accessibility

The Institute of Leadership & Management is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances and exemptions’ listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Media content

Logos and informative images are missing alt text so will not be clearly communicated by a screen reader. This fails WCAG success criterion 1.1.1 (Non-text content).

We plan to add descriptive alt text where required by end Dec 2023. All new images added to the site will be added with suitable alt text.

Videos on the website are also missing audio description or text alternatives meaning they are inaccessible to blind people. This fails WCAG success criteria 1.2.3 (Audio Description or Media Alternative (Prerecorded)) & 1.2.5 Audio Description ((Prerecorded))

We plan to add audio description or text alternatives to videos that require it by end Dec 2023. New videos added to the site will include these as standard.

Page design

Some links are only distinguished by a change in colour, which may be imperceivable to people with visual impairment or colour blindness. This fails WCAG success criterion 1.4.1 (Use of Colour).

We plan to provide an additional visual indication (e.g. an underline) to show that text is a link by end Dec 2023. Any new links with follow this new convention.

Colour contrast is insufficient in places making it hard from some people to read content or perceive graphics on our website. This fails WCAG success criteria 1.4.3 (Contrast (Minimum)) and 1.4.11 (Non-text contrast).  See Section on Disproportionate Burden

Page structure

Our website has unclear ARIA page landmarks, which can make it difficult for some users to discern the structure of the webpage. This fails WCAG success criterion 1.3.1 (Info and relationships).

We plan to review and update page landmarks to ensure they are used correctly across the site by end Dec 2023.

Navigation, links and buttons

Some page elements are not accessible using a keyboard meaning some users will be unable to engage with parts of the site. This fails WCAG success criterion 2.1.1 (Keyboard).

We plan to make all parts of the site operable using just a keyboard by end Dec 2023.

It is not currently possible to pause the auto-rotating carousel on the homepage. This may be distracting to some users and fails WCAG success criterion 2.2.2 (Pause, Stop, Hide).

We plan to add a mechanism for pausing the carousel by end Dec 2023.

There is currently no ability to bypass repeated blocks of navigation with a ‘skip to content’ link on the Leadership Reports page. This fails WCAG success criterion 2.4.1 (Bypass blocks).

We plan to add a skip to content link to this page by end Dec 2023.

The focus order is not always logical through the site, which can make it confusing for blind users navigating via screen reader and non-mouse users. This fails WCAG 2.1 success criterion 2.4.3 (Focus Order)

We plan to change the focus order to ensure the page order is logical by end Dec 2023.

In some places on our website the keyboard focus is not visible. This makes it hard for keyboard users to identify which part of the site is active and fails WCAG 2.1 success criterion 2.4.7 (focus visible).

We plan to make the focus visible across the site by end Dec 2023.

The main navigation is not consistent across the site, which may confuse some users. This fails WCAG success criterion 3.2.3 (Consistent Navigation).

We plan to review the navigation across the site to try and improve the consistency by end Dec 2023.

Links are not always identified in a consistent manner so some may be difficult to distinguish. This fails WCAG success criterion 3.2.4 (Consistent Identification).

We plan to standardise how links are presented on our website by end of Dec 2023.

Some of our buttons are missing programmatic labels so will be announced in an unhelpful way by a screen reader. This fails WCAG success criterion 4.1.2 (Name, Role, Value).

We plan to add programmatic labels to all buttons by end Dec 2023. Any new buttons will be added with programmatic labels as standard.

Interactive forms

Some forms field are missing programmatic labels, or the labels are not associated with the interactive page element, so the labels are not announced in a useful way by a screen reader. This fails WCAG success criteria 4.1.2 (Name, Role, Value), 1.3.1 (Info and relationships) and 3.3.2 (Labels or Instructions)

We plan to add programmatic labels to our form fields by end Dec 2023..Any new forms will be developed with appropriate labels.

Error messaging does not always clearly identify where an error has occurred on a form making it difficult for users to know what they need to resolve. This fails WCAG success criterion 3.3.1 (Error Identification).

We plan to improve error identification so it clearly identifies in which field the error has occurred by end Dec 2023.

Where error messaging is present, it is generic and does not describe how to correct the error. This fails WCAG success criterion 3.3.3 (Error suggestion)

We plan to change our error messaging so it accurately describes the issue and how to fix it by end Dec 2023. Any new forms will be added with descriptive error messaging.

The error messaging on our forms is not announced by the screen reader so blind users will be unaware an error has occurred. This fails WCAG success criterion 4.1.3 (Status Message).

We plan to make the error messaging assertive by end Dec 2023.

PDFs

Some of our PDFs do not comply with WCAG 2.1 to Level A and AA which may make them difficult for some of our users to access. For example:

  • Images are missing alt text. This fails WCAG success criterion 1.1.1 (Non-text content)
  • They currently do use the correct heading structure, which makes it difficult for screen reader users to navigate the document. This fails WCAG success criterion 1.3.1 (Info & Relationships)
  • Colour contrast is insufficient so text and graphics may be imperceivable to some users. This fails WCAG success criterion 1.4.3 (Contrast)
  • Some PDFs are missing document titles, which can make it difficult for screen reader users to quickly discern the contents of the document. This fails WCAG success criterion 2.4.2 (Headings and labels)

Where possible we plan to fix these PDF issues. For any new PDFs, we will ensure they are created in an accessible way. 

Disproportionate burden

MyLeadership platform and content

A number of issues on our website are unique to our MyLeadership platform and related content; a platform that is integrated into our website but is built and operated ​via a separate system. Due to the complex nature of this system, we do not plan to fix the accessibility issues identified on these pages at this time, as we believe the cost of doing so would be a disproportionate burden within the meaning of the accessibility regulations.

Headings

Heading elements are not used correctly, which can make it difficult for some users to discern the structure of the webpage. This fails WCAG success criterion 1.3.1 (Info and relationships). Our website is built in a modular fashion which means correcting these heading issues would require a complete redesign and rebuild of the site. We’ve assessed the cost of fixing the issues and believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when we come to our next website redevelopment opportunity.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23rd  September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 2nd February 2022. It was last reviewed on 2nd February 2022

This website was last tested on 25th October 2021. This website was tested for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and the test was carried out by Web Usability Partnership Ltd.

We used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test.