The Customer Service Team is available by phone between 9am and 5pm Monday to Friday. An answerphone service operates outside these hours and during peak periods.

We can help you with any general enquiries you might have, as well as providing information on:

  • Becoming a member
  • Membership upgrades, renewals and subscriptions
  • Membership activation
  • Membership  services and benefits
  • Event information and bookings

Telephone: 01543 266886



How to find us

The Institute of Leadership & Management

Pacific House

Relay Point


B77 5PA

Directions: The Institute of Leadership & Management is located at Pacific House on Relay Point in Tamworth, directly off the M42 at Junction 10.


Get in touch