Opening hours

The Customer Service Team is available by phone between 9am and 5pm Monday to Thursday and 9am-4pm Friday. An answerphone service operates outside these hours and during peak periods.

We can help you with any general enquiries you might have, as well as providing information on:

  • Becoming a member
  • Membership upgrades, renewals and subscriptions
  • Membership activation and student membership activation
  • Membership  services and benefits
  • Event information and bookings

Telephone: 01543 266886



How to find us

The Institute of Leadership & Management
Pacific House
Relay Point
B77 5PA

Directions: The Institute of Leadership & Management is located at Pacific House on Relay Point in Tamworth, directly off the M42 at Junction 10.


Get in touch