Executive team

John Mark Williams FInstLM
CEO
John is our CEO, working closely with our Board and all the members of our team to support us in fulfilling our mission. He has worked in many leadership roles across the world and enjoys supporting other leaders to achieve their best. John did his MBA at Northumbria University, and spends most of his spare time running (slowly), reading, writing, and collecting antique Chinese Government bonds. Yes, really.
John’s motto is “We are what we share”.
If you would like to contact John directly, email [email protected] or connect on LinkedIn.

Melanie Robinson FInstLM
Deputy CEO
A Fellow of the Chartered Institute of Management Accountants, Melanie leads our Finance and Corporate Services team and as our Company Secretary oversees our governance and compliance. In addition to her role at The Institute, Melanie is currently studying an MBA at Aston Business School and is a Trustee for another non-profit organisation.

Jay Ludditt FInstLM
Marketing Director
Jay leads the Institute's marketing strategy and a number of other business functions. Highly experienced in growing engaged audiences and developing brands, he previously led his own creative agency and founded a global tech and marketing business that scaled to a top-10 'fastest growing tech company' in the Sunday Times Tech Track 100. In addition to his role at The Institute, Jay is a non-executive director for other non-profit organisations and is a Fellow of the Chartered Institute of Marketing.
Contact Jay directly by email [email protected] or see his LinkedIn profile.

Gaynor Lewis FInstLM
Director of Strategic Partnerships
Joining The Institute of Leadership & Management from the professional body and development sectors, Gaynor has over 20 years’ experience of building relationships, in the UK and internationally, promoting the concept of continuing professional development. A key aspect is raising the profile of ‘leadership’ as a professional skill that can be developed and improved.
Gaynor’s favourite leisure activities include; walking the coastal path of Wales and volunteering at the local community theatre (always behind the scenes though, usually painting them!)
If you would like to contact Gaynor directly, email – [email protected]
Support for customers and clients (including membership)

Jerome Goodluck MInstLM
Senior Business Manager
Expertise in supporting training provider organisations. Contact Jerome directly by email [email protected] or visit his LinkedIn profile.

Katie Clarke MInstLM
Senior Business Manager
Experience across Higher Education and Public Sector. Contact Katie directly by email [email protected] or see her LinkedIn profile.

Customer and client support team
For enquiries about our products and services, joining as a member, renewing or upgrading membership or for anything else, contact the team on +44 (0)1543 266886 or email [email protected].
Events, speakers and contributors

Jane Nicholson-Biss MInstLM
Stakeholder Engagement Manager
For any enquiries regarding content collaborations, speaking opportunities and comments, please contact [email protected]

Editorial and advertising
EDGE Journal
For editorial enquiries contact Sally Percy at [email protected].
For advertising enquiries contact Sarah El-Husseini at [email protected] or +44 (0)1543 266886.