Hear the latest insight to help you build a resilient future for your organization. Topics include:

  • Collaboration in the workplace
  • Building and retaining a resilient workforce
  • Accelerating business growth through innovation
  • A board level perspective on developing a health and wellbeing strategy
  • The future of international trade




The Organizational Resilience Annual Conference hosted by the British Standards Institution (BSI) brings together expert speakers and industry leaders who will share valuable insights and innovative ideas to help you build a resilient future for your organization

.Howard Kerr, Chief Executive at BSI Group

Howard Kerr was appointed to the Board in November 2008 and assumed the position of Chief Executive in January 2009. After a period at Associated British Ports, his early career was spent in business development roles in the fields of shipping, logistics and B2B marketing with Inchcape PLC in the UK, Japan, China and the Middle East.  Subsequently he joined SHV Holdings NV, where he held general management positions in the energy division, including Chief Executive of Calor Group Ltd, UK, and Senior Vice-President on the International Management Board of SHV Gas in the Netherlands.

Susan Bookbinder Journalist and Broadcaster

 Susan is an experienced media trainer and presenter who can currently be heard on British Forces Broadcasting around the world. She was part of Barclay's small business campaign, while her media training clients include the likes of Goldman Sachs. She presented the early morning business slot on LBC 97.3 before Nick Ferrari. Prior to this, Susan was at BBC Radio Five Live, where she presented a huge range of stories from live coverage of the impeachment of President Clinton to the British and American air-strikes against Iraq.

Claire DouglasHead of Occupational Health, SCS Railways

Claire is Head of Occupational Health for SCS Railways, a joint construction venture, helping to build the HS2 Railway.  Overseeing Occupational Health provision, the SCS Wellbeing program and working with the Design and Construction teams to reduce exposure to health risks, she sets the Health and Wellbeing Strategy for the project.Prior to working at SCS, Claire was European Manager of Health and Wellbeing at the global technology company Pitney Bowes. Here she set up a team of Wellbeing Champions who helped to roll out a dynamic wellbeing program, including a global resilience workshop.  Resilience, Mental Health First Aid and a Stress Management strategy, (used as a case study by the HSE), were also introduced by Claire in her role as Occupational Health Manager (Strategy) for the John Lewis Partnership, where she worked for seven years.During a long and varied career in Occupational Health and Wellbeing, Claire has worked in a number of industries including the Film Industry, Pharmaceutical, and Engineering. Mental Health has been a particular area of interest and Claire gained a Doctorate for her research into Adapting to Organisational Culture, looking at resilience and adaptation.

David Denyer Professor of Leadership and Organizational Change and Director of Research, Cranfield School of Management

David worked for the management consulting group of Mouchel before joining Cranfield in 2002.David is Professor of Leadership and Organizational Change and Director of Research at Cranfield School of Management. He has published a large number of important and highly cited articles and book chapters. He is strongly committed to, and has a significant track record of, developing the next generation of researchers. David is a founding member of the International Evidence-based Management Collaborative. In 2009 he obtained a prestigious Advanced Institute of Management Research Fellowship. David has a significant track record of successfully delivering research projects funded by the Economic and Social Research Council and Engineering and Physical Sciences Research Council, the National Institute for Health Research Service Delivery and Organization and the private sector. David works with organizations to build capabilities of change, leadership, resilience and high reliability. He helps senior leaders in a wide range of organizations to establish strategic direction and deliver sustained performance improvement. David designs, facilitates and delivers compelling learning events for senior executives. He was voted HR magazine's 2012 "Most Influential UK Thinker".  In October 2016, David became a Fellow of the Academy of Social Sciences.

David Hawkins Chief Operating Officer and Knowledge Architect, Institute of Collaborative Working

 David has an extensive career in projects and procurement within the construction and manufacturing industries. For over 40 years he has been associated with the development and implementation of major projects in many parts of the world, which has provided an insight into the many organisational and cultural challenges that projects and global operations can generate. He has been an active promoter of collaborative concepts and the development of extended enterprises through the building of alliances. He is the architect of the CRAFT programme, the technical author of the British Standards Institutions’ PAS 11000 collaborative business relationship standard, world first published in 2006 and chairman of the BSI committee that developed BS 11000, published in October 2010. He is currently Chairman of the International standards committee that that published ISO 44001 in 2017. In 2009 he was recognised as one of the top 100 thought leaders on CSR and he has a number of publications to his credit

.Ian O'Donnell Non Operational Director, FSB

 Ian joined FSB as a member in 2002. His previous roles have included Regional Chair, National Councillor and he has also lead on West Midlands policy. A firm believer in FSB’s mission to help smaller businesses achieve their ambitions, Ian is keen to support FSB’s objective to be the voice for small businesses in the UK.Ian has been invited on a number of occasions to the Houses of Parliament and 10 Downing Street to advocate on behalf of small businesses in the region on topics ranging from transport networks to increased broadband for rural communities. Ian also represents FSB and small businesses on the Business Advisory Group set up by the West Midlands Mayor, Andy Street.His work with FSB and dedication to his local community in many other voluntary roles led to Ian being awarded an MBE in 2015.Ian started his business Real Point in 1994 and is now the director of two small businesses, which provide technical support to business as well as design and in-house technical delivery for small and large organisations in the public and private sectors. Through Real Point’s training arm, he delivers training and consultancy in social media and online marketing, and is also a part-time lecturer (on entrepreneurship and online marketing) at Coventry University.

Kate Cooper MBA; MEd, BSc, PGCE, PG Dip, FInstLM, FCILGHead of Research, Policy and Standards, Institute of Leadership and Management

Kate joined the Institute after a career in a university business school where she led the Management, Strategy and Leadership group, she is a regular commentator on television, radio, records a weekly podcast, is a columnist in Dialogue and Edge journals and frequent speaker at conferences in UK and abroad on a range of topics arising from the Institute’s research agenda.


Cost £199 ex Vat 

Click here to book this event.


Institute of Leadership & Management  Members get 50% off BSI’s Organizational Resilience Annual Conference

Join us at the 2019 BSI Organizational Resilience Annual Conference, 27 November, bringing together trusted speakers and industry leaders to share valuable insights on how to safeguard your business.  Hear from confirmed speakers including Kate Cooper, Head of Research,  Policy & Standards at the ILM, along with speakers from FSB, Institute of Collaborative Working and Cranfield School of Management, as they provide insight into topics including; health and wellbeing, strategic direction, sustained performance, collaborative working and much more. ILM members are entitled to 50% off with the discount code: OR2019ILM50. Find out more: http://bit.ly/2YV7zLH