The Institute of Leadership & Management Annual Conference

Making Change Happen


“The greatest danger in times of turbulence is not the turbulence - it is to act with yesterday’s logic.” Peter Drucker


The Institute of Leadership & Management’s annual conference is a unique opportunity to learn directly from leaders and managers who have personally embraced the turbulence, abandoned the things that didn’t work and made change happen in their organisations.
This fast-paced, half-day will be packed with concise, compelling ‘TED talk-style’ contributions, as well as an opportunity for attendees to join a broader discussion with all speakers later in the event.
Join our line-up of change-makers at this interactive event who will be offering honest insights, pragmatic understanding and practical advice so everyone may leave better able to manage the change that 2020 and beyond guarantees.



Sharon Bridglalsingh

Director Law and Governance and Monitoring Officer at Milton Keynes Council

Yvette Ankrah MBE

Transformational Coach

Dr Yvette Ankrah MBE is a transformational business coach, consultant and recovering overachiever! She works with high-achieving women to achieve success without the burnout.

She has over 20 years of business experience and is an accredited NLP and performance coach.

Yvette was awarded an MBE for her work with women in business in 2017, and in 2019 achieved a PhD in sociology, specialising in identity, class, race and belonging.

Craig Crowley MBE

Chief Executive at Action Deafness

Anthony Burrows

Anthony Burrows is a specialist in employee engagement, internal communications, culture, leadership and the people side of business change. He is also a founder and managing partner at Intelligent Emotion where he is passionate about his purpose to humanise workplaces for the digital age and give people hope by putting an end to tragic people leadership.

He draws on two decades of international experience, across multiple sectors, working at the most senior level in HR.

Prior to founding Intelligent Emotion, as the group head of internal communications and engagement at Allied Irish Bank (AIB), he helped the company deliver one of the biggest surges in colleague engagement over a two-year period in any European-based company in history, which contributed to AIB moving from a 3.6bn Euro loss to a 1.1bn Euro profit.

He is positively disruptive, commercially minded and deeply caring; he tells it like it is and gets results by bringing people with him and having fun.

Rachel Brown

Diversity and Inclusion Manager, NHS Business Services Authority

Rachel Brown is diversity and inclusion manager with NHS Business Services Authority, where she delivers strategic guidance to senior managers across the business. She is a specialist who delivers real results in this area; her experience drawn from nearly two decades of working within the inclusion space for many organisations across the private, public and third sectors.

Rachel has worked with organisations to attain Stonewall Top 100 status and Gold Inclusion Standards and she won numerous awards for her work on inclusion.

She is the chair of a national diversity and inclusion network and chair of a national colleague trans ally network.

Rachel is also a professional trainer, facilitator and qualified teacher, and holds an MA in Equality, Diversity and Human Rights from the University of Central Lancashire.

Sara Glen

Deputy Chief Constable, Hampshire Constabulary

Sara Glen is Deputy Chief Constable, Hampshire Constabulary where she is responsible for force performance, ethical standards and oversees professional standards, force risk, inspection, learning and force development.

She is responsible for holding Assistant Chief Constables and Assistant Chief Officers to account for the operational delivery across the force, as well as planning, resourcing and delivering transformational change within the force’s allocated budget.

Sara holds the national portfolio for charging standards, out of court disposals (an offence that does not require a prosecution) and restorative justice, bringing those harmed by crime and those responsible for the harm into communication.