Components
Teamworking
Teamworking is a component of Collaboration. Within Teamworking, we also cover key topics including Spotlight on Role Theory, Spotlight on Team Models and Spotlight on High Performing Teams.
Building Networks
Building Networks is a component of Collaboration. Within Building Networks, we also cover key topics including Spotlight on Why Network, Spotlight on How to Network and Spotlight on Accessing Networks.
Leading Projects
Leading Projects is a component of Collaboration. Within Leading Projects, we also cover key topics including Spotlight on Project Management Tools and Techniques, Spotlight on People Aspects of Project Delivery and Spotlight on Programme Management.
Appreciating Diversity
Appreciating Diversity is a component of Collaboration. Within Appreciating Diversity, we also cover key topics including Spotlight on Inclusivity, Spotlight on Social Sensitivity and Spotlight on Unconscious Bias.
Engaging Stakeholders
Engaging Stakeholders is a component of Collaboration. Within Engaging Stakeholders, we also cover key topics including Spotlight on Recognising Stakeholders, Spotlight on Stakeholder Theory and Spotlight on Managing Stakeholders.
Respecting Different Cultures
Respecting Different Cultures is a component of Collaboration. Within Respecting Different Cultures, we also cover key topics including Spotlight on Cultural Difference, Spotlight on Working Across Cultures and Spotlight on Cultural Intelligence.
Managing Customer Relationships
Managing Customer Relationships is a component of Collaboration. Within Managing Customer Relationships, we also cover key topics including Spotlight on Recognising Customers, Spotlight on CRM Theory and Spotlight on Managing Customers.
Negotiating
Negotiating is a component of Collaboration. Within Negotiating, we also cover key topics including Spotlight on What is Negotiation, Spotlight on Win:Win Outcomes and Spotlight on Assertiveness.
Managing Meetings
Managing Meetings is a component of Collaboration. Within Managing Meetings, we also cover key topics including Spotlight on Types of Meetings, Spotlight on Planning for Meetings and Spotlight on Managing Disruptive Meetings.
Communicating
Communicating is a component of Collaboration. Within Communicating, we also cover key topics including Spotlight on Formal and Informal Communication, Spotlight on Language and Non-Verbal Communication and Spotlight on Presentation Skills.
Dealing with Conflict
Dealing with Conflict is a component of Collaboration. Within Dealing with Conflict, we also cover key topics including Spotlight on Conflict Procedures, Spotlight on Mediation and Spotlight on Difficult Conversations.