Leadership Essentials: Conversation
A conversation is two or more people talking to each other. Over the last century communication in organisations has moved from giving instructions to having conversations. To be effective as a leader you need to understand how conversations can be used to create connections, calm a situation, make an impact, affect mood, and much more.
‘Leadership Essentials: Conversation’ provides an overview of why conversation is essential for leadership capability and includes ‘Top Tips’ on how you can use conversation to become a better leader.
The Essentials leaflet is supported by three Spotlights that look at aspects of conversation in more detail to help you improve your leadership skills:
Please note: You can only unlock Leadership Essentials and Spotlights if you are a member.
"Most of the successful people I’ve known are the ones who do more listening than talking."
Bernard Baruch, American financier and presidential advisor
"Storytelling is about sharing a message, telling your side of things, and encouraging your audience to see your business in a whole new light"
The Story Teller Agency (2018)
"Conversational leadership is the intentional use of conversation as a core process to cultivate the collective intelligence needed to create business and social value"
Carolyn Baldwin, Educator and World Café host