Leadership Essentials: Teamworking
All organisations rely on many individuals with multiple roles to contribute to the organisation, and teamwork is therefore a key element for success. From the executive and leadership teams within your organisation, through to the back-office support people who enable these teams to function effectively, each of these teams contributes to the overall customer experience and the improvement of standards and service across the organisation.
‘Leadership Essentials: Teamworking’ provides an overview of why teamworking is essential for leadership capability and includes ‘Top Tips’ on how you can become a better leader with teamworking.
The Essentials leaflet is supported by three Spotlights that look at aspects of teamworking in more detail to help you improve your leadership skills:
- Team Relationship Management
- Team Behavioural Models
- Leading Distributed Teams
Katzenbach, J. R. & Smith, D. K. (1993)
‘The Discipline of Teams’
"I’ve never encountered an exceptional team that didn’t make their values explicit and then use them to guide and assess behavior. Likewise, I never worked with a mediocre or dysfunctional team that established healthy norms and stuck with them. Make sure you don’t fall into the latter category."
Instil a sense of balance across your team - monitor workloads, watch out for signs of stress or isolation and create an open culture where employees can raise concerns.
The Institute of Leadership & Management (2017)