Leadership Essentials: Problem Solving
It is often easy to overlook or misunderstand the true nature and cause of problems in the workplace. This can lead to missed learning opportunities, the wrong problem being dealt with, or the symptom being removed but not the cause of the underlying problem. You need to diagnose the situation so that the real problem is accurately identified, and if you define problems accurately you will make them easier and less costly to solve.
‘Leadership Essentials: Problem-Solving’ provides an overview of why problem-solving is essential for leadership capability and includes ‘Top Tips’ on how effective problem-solving can help you become a better leader.
The Essentials leaflet is supported by three Spotlights that look at problem-solving in more detail to help you improve your leadership skills:
- Defining the Problem
- Gap Analysis
- Intuition in Problem-Solving
"My own experience is that you get as much information as you can and then you pay attention to your intuition, to your informed instinct"
Former U.S. Secretary of State and Chairman of the Joint Chiefs of Staff
"If I were given one hour to save the world, I would spend 59 minutes defining the problem and one minute resolving it."
Attributed to Albert Einstein