We ensure your managers are coaching effectively.

Do your managers walk the walk, or only talk the talk?
They might have passed a training course or written assignments, but how well does that translate when they actually coach their teams or peers, in real-life situations
With our practical assessment of coaching, they get assessed on actual coaching discussions, so you feel reassured they are getting it right.
If they're not ready to be assessed, we can work with you to create a coaching development programme, tailored to their needs.


Get one step closer with Coaching Conversations.


Individuals develop and fine tune their skills

Use our high quality, carefully curated online resources and videos to improve their coaching capability.

Develop at their own own pace.

Get assessed on their coaching discussion

Individuals submit a recording of an actual coaching session and we assess their performance against our standard.

No written assignments.

Success! They gain accreditation

Individuals get personal recogition and you get managers who have proven that they can coach in real-life situations.

Watch your teams work more effectively and flourish.



Coaching Conversations explained.

Develop groups of individuals together so they can share their experience, and accelerate the coaching culture.

  • Fine tune their skills in key areas of coaching including questioning skills, building rapport, and many more, with our carefully curated online resources.
  • Delve deeper in to specific areas areas of coaching with Spotlights e.g.  asking probing questions, how to measure progress, claifying goals etc.
  • Watch experts in real-life coaching situations - learn how they handle specific challenges
  • Record a real-life coaching discussion on audio file and upload  it to our site.  We check to see if it meets the standard.
  • Indivdiuals celebrate their success with a digital badge and credentials



How we develop the coaching skills of your managers.

What is Coaching Conversations?

Next step.

Talk to us on +44 (0)1543 266886 or complete our online form,

highlighting you're interested in Coaching Conversations.



Setting the standard for coaching.

Review the Assessment Criteria and Guidelines

  1. Your Coaching Conversation must be conducted in English, and recorded as an audio file.
  2. Audio files must be submitted as a 20 minute mp3 file.

  3. Ensure you are familiar with the content of the 5 Coaching Essentials, and where concepts are unfamiliar, the accompanying spotlights with associated video examples.

  4. It is unlikely that you will have a single 20 minutes of ‘perfect’ conversation. As a result we anticipate you having to edit the conversation and, although a single audio file, it may include examples from two conversations. The total length of both must still not exceed 20 minutes. No more than 2 different conversations will be accepted.

  5. All 5 standards must be met, these are the 5 essential components of a great coaching conversation.

  6. If successful you will receive notification and a digital badge and we will delete the file unless you give us permission to use it as an example of good practice.

  7. If not successful, you will receive feedback explaining the reasons and we will retain the file until your next submission.

  8. Appeals, if you do not agree with the decision, please submit a transcript of your conversation detailing how each standard has been fully met.